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Minutes 2/8/12

Lake Tahoe Business by Referral Network

February 8, 2012

MINUTES – General Meeting

Attendance: David Smith, George Sariego, Brandi Ledbetter-Brown, Sherri Hughes, Gina Beal, Linda Wilkins, Don Elston, Brian Cohen, Leticia Hansen, Scott Hansen, Al Coster, Maggie Wattle, Paula Peterson, Joe Zarachoff, Larry Marlow , Doug Rousse, Kae Reed, Richard Klemer, Carol Daum, Richard Kahn, Steve Kolesnik, France Carreau

Speaker of the Day: Steve Kolesnik talked carpets: He said he always gets 3 questions: 1) How much does cleaning cost? 25 cents/sq ft or $3/stair; 2) How long does they take to dry? 2-3 hours if Berber, 3-4 hours if pile, 5 hrs tops normally; 3) Do spots come back? He does a great job so they shouldn’t come back. He prepares the carpet and uses a hot water extraction method to get the dirt up. The process used is important and chemicals aren’t as effective.

Business of the Week: Zephyr Visions Marketing

Announcements: Maricel Brady now has a job in Reno and has to leave the group. Rosie is on bedrest until the baby comes. She is at St. Mary’s. Brandi will create a video card and get a gift basket from the group at the next meeting.

Putting all documents into google documents for consistency.

Need logos and information together so David can get the app ready.

Happy Birthday Larry!

Business Expo March 30: will be getting a list together for signups. It was suggested that members who have their own table have a LTBRN sign for display.

Leticia, Kae, Brian, Doug all announced their Valentine’s Day specials.

Don’t forget next week’s meeting will be at Tahoe Production House.

Minutes 3/28/12

Lake Tahoe Business by Referral Network

March 21, 2012

MINUTES – General Meeting

Attendance: George Sariego, David Smith, Gil Garcia, Gina Beal, Sherri Hughes , Richard Kahn, Brian Cohen, Joe Zarachoff, Doug Rousse, Tim Schultz, Maggie Wattle, Don Elston, France Carreau, Kae Reed, Dan Spano, Carol Daum, Steve Kolesnik, Scot Hansen, Paula Peterson

Speaker of the Day: Scot Hansen, Pioneer Appliance

Scot graduated high school in ’79 and joined the service. Got lucky when the opportunity arose to go to college through the military. He changed his field to refrigeration and air conditioning, became a trainer where he had 80 guys under him. He took advantage of all the schools that were offered. He was hired by Sears even before he was out of the military. In 1991 someone told him to go to Tahoe and start a business. He sold everything, bought a mobile home and brought his family of 5 to the lake. He started Pioneer Appliance Repair. His business partner became a “religious zealot” who tried to change the world and convert the local drug addicts from their office so they parted ways. Scot joined LTBRN in 1994 which helped him grow and gave him a great philosophy on customer care. Between him and Leticia they have 6 children now. Oldest son is a medical tech in Army. Next one is a daughter who goes to college and works with the San Diego Sports Arena. Next daughter now has 3 kids and is an Iraqi war vet. Next child is a son who is an intelligence officer in Korea. Next daughter is in school and works and the youngest, a son, is a STHS grad and works for Pioneer.

Scot says the group gives us role models and goals to be as good or better. It helped him change his business philosophy and he is now servicing around the lake and valley.

Business of the Week: Big Blue Concierge


Business expo: have the banner, box of business cards, coupon book, dvds and computer all set!

Business News:

George thanked everyone for their participation. Steve thanked Sherri for the Spanish/English softball fliers for the schools.

Steve announced that STHS softball scored 44 runs in 2 games and invited everyone to their burger night at Ernie’s.


Business of the Week: Big Blue Spa Service & Repair

Contact: Maggie Wattle

PO Box 13504
South Lake Tahoe, CA 96151

Big Blue Spa Service and Repair is your one-stop shop for all things Hot Tub & Pool! Owned and operated by Maggie Wattle and Alisa Ashbaugh, service is available on all shores of Lake Tahoe and now the Carson Valley!

Our commitment to our clients is to provide AFFORDABLE service and repair, QUALITY workmanship, and INTEGRITY in how we treat our clients and their pools and/or hot tubs. Based on these principles we hope to improve everyone’s pool and spa experience with outstanding customer service.

Big Blue Spa is an APSP certified spa and pool operator and is your Official warranty repair company for Arctic Spas, Master Spas, Strong Spas and Dimension One Spas.

Business of the Week: Big Blue Concierge

Concierge in South Lake Tahoe


999 Lakeview Avenue #W
P.O. Box 17818
South Lake Tahoe, CA 96150



Big Blue Concierge is South Lake Tahoe’s mobile and virtual concierge service. Vacation rental home owners, 2nd home owners, hotels, motels and small businesses will all benefit from having their own concierge available for the guests, clients and customers! Long time local operators here to provide everyone with a warm welcome and knowledgeable Lake Tahoe vacation plans.

Big Blue Concierge also provides the tools necessary for your front line staff to be able to engage with guests and provide them with the total Tahoe experience.

Thinking of new home buyer’s gift? How about 3, 6 or 12 months of personal concierge service? We’ll welcome them to Lake Tahoe with personalized information in a book or on a private website! Call us today at 530-307-0909.

South Lake Tahoe: Where paradise, nature and hospitality merge!

Business of the Week: Affordable Business Services

Contact: Joe Zarachoff

PO Box 2175
Stateline, NV 89449-2175
(775) 588-6616
(800) 770-3223
(775) 588-5175 Fax

ABS offers a variety of business services including Credit Card Processing Programs (Merchant Services), Bookkeeping and Database Programming. As a Merchant Services Provider we offer lower rates than the Banks, the best values in Credit Card Terminals and outstanding Customer Service. Call us today for a free evaluation of your current Credit Card Processor, a written comparison and estimate of savings in making a switch.

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